Digital solutions that close the gap between consumer expectations and government

From strategy to execution, our team combines proven techniques, human-centered design, sophisticated development, and ongoing analysis to support the technology needs of agencies. HIT Venture teams are ready to work on a wide variety of technology projects and bring our expertise to any government problem.  

Product management

We believe success is measured in outcomes, rather than output. Our product management approach uses agile and human-centered design principles to overcome obstacles and produce results. Using a variety of discovery techniques, we start by defining the problem and then explore possible solutions.  

  • Rapid prototyping
  • MVP definition
  • Goal setting and KPI definition
  • Roadmap planning
  • User story generation
  • Product insights and reporting
  • Product owner training
  • Agile and human-centered design training

Software engineering

Our engineers expand the conventional software development process by operating with a broad view of digital services that includes monitoring, automated testing, and capacity planning. They identify opportunities to innovate and develop tailored solutions for our customers’ requirements. Our engineers also maintain the systems they develop in production environments. This means on-call rotations and staff with enough knowledge of deployment pipelines and automation to respond to problems.

  • Legacy application modernization
  • Platform design and development
  • Modern cloud infrastructure
  • API design and implementation
  • Monitoring, alerting, and analytics
  • Penetration testing and security analysis
  • Identity and authentication services
  • Custom software integrations

User research

To fully understand the scope of our customers’ problems, we invest in discovery research to gain a foundational understanding of the context, problem, and users. Through an integrative approach, we do usability research to determine whether technology solutions meet people’s needs and identify how to improve them.

  • User testing 
  • Usability testing 
  • Human-centered design
  • Design and discovery research
  • Service design
  • Business ethnography
  • Persona definition
  • Research logistics 

Human-centered design

At the heart of our work is designing technology to meet the needs of people. Our research, product, design, and engineering teams collaborate to shape and define user-facing products and the systems that support them. Our designers have the appropriate skills to jump in at any stage of a project to help agencies achieve their mission. 

  • Visual design
  • Interaction design
  • User experience design
  • Data visualization
  • Frontend development
  • Content creation
  • Information architecture
  • Facilitation